AIlussionby Infinet Solutions

Answer, sell to and look after your guests, day and night.

AIlussion replies on WhatsApp, Instagram and Facebook with real prices and availability, closes the booking on your own website and handles every message of the stay. You and your team can focus on welcoming people well.

Prefer to write? Message us on WhatsApp

Designed in Costa Rica and proven at a boutique hotel in Bahía Ballena.

One booking, start to finish, without anyone typing a message

  1. A WhatsApp inquiry comes inIt replies in the guest's language, with the real price
  2. Booking confirmed and paidCreated in your PMS, with a note for the front desk
  3. Online check-inThe guest fills in their details and signs from their phone
  4. Directions and welcomeHow to get there, Wi-Fi and the room guide
  5. Orders breakfast, tours and extrasYour team sees it on the dashboard and marks it done
  6. Checkout reminderPlus any outstanding balance
  7. Review requestRight while the memory is still fresh

What happened at the first hotel to use it

A boutique hotel in Bahía Ballena, comparing the same months of 2026 against 2025.

56% → 82%Direct sales, without Booking or Expedia (June to September)
×2Revenue from direct bookings (+105%)
+62%Total sales
+37%Room nights sold

Direct sales: June to September. Other figures: February to September. Source: the hotel's PMS statistics.

What it does, piece by piece

Start with what hurts most today and add modules when you need them. Nothing you've set up is lost when you move up a plan.

24/7 assistant

Answers WhatsApp, Instagram and Facebook instantly, qualifies every inquiry and alerts you to interested customers.

From the Base plan

Booking engine

On your current website, with real availability from your PMS, room combinations for groups and promotions.

From the Professional plan

Quote follow-up

Writes back, at the right moment, to anyone who got a quote and didn't book. With a record of every customer.

From the Professional plan

Guest portal

Online check-in, room guide, requests, tours, the guest's bill and messages at every stage of the stay.

Advanced plan

Operations dashboard

Daily tasks generated automatically from arrivals and departures, with photo evidence, roles and alerts.

Advanced plan

Tours and partnerships

Tour sales with a commission for the hotel, plus partnerships with agencies and tour operators.

Advanced plan

Plans

One implementation fee and a fixed monthly fee, in US dollars. The implementation can be paid in 3 interest-free installments.

Launch pricingFor our first 5 clients: 50% off implementation.
To get started

Base

$70 /month
Implementation: $0
  • AI assistant on WhatsApp, Instagram and Facebook
  • Instant replies 24/7
  • Basic lead qualification
Tailored

Essential

$100 /month
Implementation: $500
  • Everything in Base
  • Set up with your business's complete information
  • Each lead sent to your WhatsApp or email
  • Your brand's tone of voice
Recommended

Professional

$220 /month
Implementation: $1,100
  • Everything in Essential
  • Booking engine on your current website
  • Real availability connected to your PMS
  • Automatic quote follow-up
  • English and Spanish, with monthly reports
All-inclusive

Advanced

$340 /month
Implementation: $1,750
  • Everything in Professional
  • Guest portal and stay messages
  • Full operations dashboard
  • Partnerships with agencies and tour operators
  • Conversions for Meta and Google Ads
  • Priority support

The monthly fee covers the artificial intelligence, messaging, hosting and support via WhatsApp. It does not include ad spend, content production or a new website, which are quoted separately. Your data and your guests' data always belong to you.

How it's implemented

Everything is done remotely. You receive progress updates; there are no visits to coordinate.

  1. Call and questionnaire

    We get to know your property, your rooms, your rates and your policies.

  2. Setup

    We configure the system with your business information and connect it to your channels.

  3. Launch

    We switch it on and train your team in 30 minutes.

  4. Ongoing support

    Remote, with on-site visits anywhere in the country. Inquiries answered 24/7 on WhatsApp.

Frequently asked questions

Do I need a new website?

No. From the Professional plan, we install the booking engine on your current website and optimize it. If you'd like a new site, we quote it separately.

Does it work with my PMS?

The system connects to your PMS to read availability and create bookings. It already runs in production with Smoobu; on the call we'll review yours.

Which languages does it reply in?

It replies in whatever language the guest writes in. Stay messages go out in English or Spanish depending on the booking.

Who owns the data?

You do. The platform is a service provided by Infinet Solutions and you use it while the service is active, but your business's data and your guests' data always belong to you.

Can I start small?

Yes. You can start on Base or Essential and move up when you need to, without losing anything already set up.

See it working in 15 minutes

Pick a time and we'll walk you through the complete system on a video call, looking at how it would work at your hotel.

  • On Google Meet. The link reaches your inbox as soon as you confirm.
  • No pressure. It's a demo, not a hard sell.
  • In English or Spanish. Whichever you prefer.

None of the times work? Message us on WhatsApp